Frequently Asked Questions

Is Brainhac.kr licensed?

Yes, Brainhac.kr is fully licensed and regulated by the Australian gaming authorities, ensuring a safe and fair gaming environment.

How can I create an account?

Creating an account is simple. Click on the ‘Sign Up’ button on our homepage and follow the instructions to register.

What payment methods are accepted?

We accept a variety of payment methods including credit/debit cards, e-wallets, and bank transfers.

How do I withdraw my winnings?

You can withdraw your winnings by navigating to the ‘Cashier’ section and selecting your preferred withdrawal method.

Is my personal information secure?

Absolutely. We use advanced encryption technology to protect your personal and financial information.

What should I do if I forget my password?

If you forget your password, click on ‘Forgot Password’ on the login page and follow the instructions to reset it.

How can I contact customer support?

Our customer support team is available 24/7 via live chat, email, or phone.

Are there any bonuses for new players?

Yes, we offer a generous welcome bonus for new players. Check our ‘Promotions’ page for more details.